Cookie Policy V2

Cookie Policy

Introduction

This Cookie Policy explains how Zipooch Ltd trading as Zipooch (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website. By continuing to use our website, you agree to the use of cookies in accordance with this policy, subject to your preferences set via our cookie banner.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide analytical and marketing data. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a set period of time).

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function. They enable secure checkout, shopping cart functionality, fraud prevention, and website security. These cookies cannot be disabled. Our store is hosted on Shopify, which sets essential cookies required to operate the platform.

1-Analytics Cookies

These cookies help us understand how visitors use our website, including pages visited, time spent on site, and traffic sources. This information helps us improve our website and customer experience. We may use tools such as Shopify Analytics and Google Analytics (if enabled). Analytics cookies are only activated with your consent.

2-Marketing Cookies

Marketing cookies track browsing behaviour to measure advertising effectiveness, show relevant ads on platforms such as Meta (Facebook/Instagram), and improve campaign performance. These may include the Meta Pixel or similar tracking tools. Marketing cookies are only activated if you consent.

Managing Your Cookie Preferences

When you first visit our website, you are presented with a cookie banner allowing you to accept all cookies, reject non-essential cookies, or customise your preferences. You may withdraw or change your consent at any time via the cookie settings link on our website. You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are placed by third-party service providers, including Shopify, payment processors, analytics providers, and advertising platforms. These providers may process data outside the UK. Where this occurs, appropriate safeguards are in place.

How Long Cookies Are Stored

The duration of cookies depends on their type. Session cookies expire when you close your browser. Persistent cookies remain until they expire or are manually deleted. Specific retention periods vary depending on the provider.

Personal Data

Where cookies collect personal data, this is processed in accordance with our Privacy Policy. You have rights under UK data protection law, including the right to access, correct, or request deletion of your data. You also have the right to lodge a complaint with the Information Commissioner’s Office.